Quality Policy
With an innovative and agile team, KCSIT is a technology consultancy company that offers its clients dedicated, specialized professionals capable of taking any project to the next level. It therefore recognizes quality as a key factor in the company's strategic and sustained development, and is committed to developing, maintaining and improving its Quality Management System, as well as adopting environmentally responsible practices that promote sustainability and contribute to protecting the environment in a way that is both sustainable and sustainable:
- To ensure transparency of information and mutual respect in the relationships it establishes with stakeholders;
- To identify and satisfy customer needs by providing a service of excellence, promoting the creation of value with its customers and other stakeholders;
- To continuously improve the management system, the quality of services and the functioning of processes, in order to promote increased efficiency and profitability, increased competitiveness and increased customer satisfaction and loyalty;
- Promoting a favorable environment for teamwork, as well as making all employees aware of their involvement with the QMS;
- Adopt the best environmental practices in order to continuously improve environmental performance, committing to compliance with all relevant laws and regulations on environmental protection, including pollution prevention;
- Training and making employees aware of environmental protection, involving them in the responsibility to improve;
- Manage environmental risk, paying particular attention to reducing carbon emissions, the efficient use of natural resources and waste management;
- Maintaining a quality management system in accordance with the requirements of the ISO9001 standard, in compliance with applicable legislation and contractual requirements.
In this way, the implementation and maintenance of a quality management system with environmental commitment is a tool for the evolution of the company's activity, in order to achieve the objectives and goals defined annually.
Lisbon, November 22, 2024